Hotel Operations Technology

AI-Powered Solutionsfor Smarter Hotel Operations.

Automate hotel workflows, reduce manual work, and improve efficiency with AI solutions built specifically for hospitality teams.

WhoanAi · Hotel Ops · Live
WhoanAi app — housekeeping shift chat with tasks like room cleaning requests, guest issues, and maintenance handovers
Built on the tools we love
n8n make.com OpenAI Anthropic Supabase Twilio Slack
Services

A studio for AI that actually ships.

Hotel operations shouldn't feel chaotic. We design, build, and operate automation that cuts manual work and gives hotel teams — from boutique properties to full groups — control back over their daily operations.

01 · Build

SaaS app development

Custom internal tools, customer-facing apps and ops dashboards — shipped end-to-end, with AI baked in where it actually helps.

02 · Automate

n8n & make.com workflows

CRM sync, lead routing, daily reports, cross-department handoffs — and the hospitality stack (PMS, reservations, guest messaging) we know cold. Wired up and monitored, not just demoed.

03 · Integrate

AI agents for daily ops

Multilingual customer replies, smart task routing, knowledge bases that read your SOPs. Quiet helpers that work even on the night shift.

WhoanHub · The Team Workspace · In Active Build

One conversation for hotel operations.

Our flagship product — built for the realities of hotel operations. Replace chat groups, radios and scattered information with one intelligent operational conversation. Tasks, SOPs, guest requests and shift handovers all live in one place. Ask WhoanHub, assign work and access operational knowledge instantly — while every department stays aligned with complete context.

  • Zero training. If your team can text, they can use it.
  • Nothing gets missed. Every request becomes a tracked task with an owner.
  • Less wasted work. No more repeating the same issue across departments.
  • Everyone stays aligned. Every department works with complete context.
Shift · Wed, 25 May
4 active · 1 done
Emma · 07:48
Done
···
Room 402 has a water leak.
Jack · 08:15
Claimed by Sofia
···
Guest in 408 says the AC isn't working.
Double-click to finish
Liam · 08:22
Sent
···
Room 608 is waiting for luggage assistance.
Sofia · 08:02
Urgent
···
Guest is locked out of Room 305.
Double-click to claim
Type a message, or @mention a department…
WhoanAgency · The Delivery Arm of WhoanAi

We apply AI to hotel operations — and ship it.

Beyond our products, we take on hands-on engagements: diagnose where AI pays back in your hotel, build it, and run it. Five ways we work with you.

01 · Workflows

Customizable workflows

n8n automations tuned per hotel — escalation, SLA timers, review pipelines and SMS routing.

02 · White-label

White-label products

WhoanVoice and WhoanHub reskinned and resold under your own brand.

03 · Internal tools

Internal tools

Dashboards, importers and ops utilities built to order around how your team already works.

04 · Chatbots

Custom chatbots

Hotel-specific assistants — guest FAQ, concierge and ops — with guardrails you control.

05 · Consulting

AI consulting

We map your processes and pinpoint where AI actually pays back — before a line of code.

Not sure where AI fits your hotel?

Tell us your process. We'll map where it pays back — and what it costs to build.

Contact us
About

Started behind a hotel desk. Now building for businesses everywhere.

Hi, I'm Huan — the founder of WhoanAi.

Before turning to software, I stood at the front desk. Every day was a constant juggle: handling check-ins, monitoring walkie-talkies, replying across endless group chats, and a guest standing right in front of me waiting for their room key. I watched colleagues stay late just to write handover notes, and saw small misses — a forgotten maintenance request or a guest preference that wasn't passed on — could easily turn into harsh complaints for the next shift.

I started WhoanAi because I believe teams everywhere deserve better tools. Not another complex dashboard to learn — just quiet, well-built automation that takes the boring parts off their plate, so they can focus on the work only humans can do. Hospitality was where I learned this firsthand, so it's where we start and go deepest — but the same problems exist in clinics, agencies, logistics and any business drowning in repetitive ops.

That is our entire mission. Make work easier for the people doing it — starting with the industry I know best.

Free for the community

Grab our automation workflows.

A growing library of n8n & make.com workflows for any business — daily reports, lead routing, messaging and more, plus a strong set built for hotels. Free to copy, fork and run.

n8n
Guest welcome message
Auto-send personalized arrival info in the guest's language.
make.com
Daily ops report
Roll up occupancy, tasks and incidents into a 7am summary.
n8n
Maintenance ticket router
Triage guest issues into the right team, with SLA tracking.
Not sure where to start? Read the hotel automation workflow guide

Let's make your operations run smoother.

Tell us your biggest operational pain point. We'll suggest where automation actually helps — no pitch deck.