WhoanVoice · Hotel Reputation Management

AI-Managed Hotel Reviews. Fully automated.

Automatically collect, translate, and manage hotel reviews across all your platforms — so you always know what guests are saying and never miss a critical complaint.

WhoanVoice · Reputation dashboard · Live
WhoanVoice dashboard — overall score 9.55, 64 reviews, latest reviews and AI summary
We watch the platforms that drive your bookings
Google Booking.com Tripadvisor Agoda Expedia Airbnb Trip.com
How it works

Set up once. It runs itself.

1

We set everything up

We connect your hotel to all your review platforms and import your review history from day one — so your dashboard is meaningful from minute one, not just from today forward.

2

AI reads and scores every review

Every review is collected, translated to English if needed, and scored — overall sentiment, 7 category scores, key themes, and severity level.

3

Your dashboard updates itself

A live dashboard shows your overall reputation score, per-platform breakdown, trending issues, and 30-day trend. Updated automatically, every day.

Inside the product

This is the real dashboard. Not a mockup.

Every screenshot is the live WhoanVoice app, running on real hotel reviews.
Swipe or tap through.

Dashboard charts — score trend line, sentiment donut, review volume bars, per-platform scores and criteria bars
Criteria scores and department cards — Housekeeping, Front Office, F&B, Maintenance, Spa, Management — with sentiment bars
A guest review auto-translated to English, with sentiment, severity, category scores, tags and a suggested internal action
AI Response Drafts — a guest review with a ready-to-approve reply drafted in the guest's language
Ask WhoanVoice chat — suggested questions like 'What are guests complaining about most?'
AI summary — what's working, what's hurting, what to improve — generated across your reviews

Score trend, sentiment split, review volume, per-platform scores and criteria — refreshed automatically, every day.

Every review is auto-routed to the team that owns it — Housekeeping, Front Office, F&B, Maintenance, Spa, Management — with per-team sentiment and 0–10 criteria scores.

Every review decoded: auto-translated, sentiment + severity, per-category scores, and a suggested internal action your team can act on.

A ready-to-send reply for every review — in the guest's own language and your hotel's brand voice. Review, approve, copy.

Ask anything about your guest reviews and get an instant answer, pulled straight from your own data.

What's working, what's hurting, and what to improve — generated across your last 7 or 30 days of reviews.

Plans & pricing

Simple plans. No annual lock-in.

Setup — worth up to $279 — is now free on every plan. Annual saves 10% and never pays overage fees.

Each property is billed at the same plan price.

Starter

Everything you need to see the full picture.

$49/mo
Get started
  • 300 reviews/mo analyzed · 200 history per platform
  • Up to 7 platforms · 1 property
  • Updated 2× daily (every 12 hours)
  • Overall reputation score + per-platform breakdown
  • 7 category scores + sentiment
  • Auto-translation + live dashboard

Growth

Catch issues before they become bad reviews.

$89/mo
Get started
  • Everything in Starter, plus:
  • 600 reviews/mo · 500 history per platform · updated 4× daily
  • Theme detection — trending issues across all reviews
  • Severity flagging + suggested action per review
  • Instant alert on 1–2★ reviews (Slack / email / WhatsApp)
  • Early access to the WhoanVoice app
  • Departments — sentiment split per team (Housekeeping, Front Office, F&B, Maintenance, Spa, Management)
  • On-demand AI Summary — positives, negatives & what to improve, across all your reviews

Enterprise / Custom — need more? Let's talk.

Hotel groups (5+ properties), 3,000+ reviews/month, custom refresh, white-label dashboard, or API access.

Contact us for a quote

More than one property? Add as many as you need.

Each property runs the same plan, the same review platforms, the same dashboard — billed at the same plan price per property, all on one account.

Starter
$49/mo
$49 / property
300 reviews / mo
7 platforms · 1 property
Live dashboard
★ Best value
Pro
$119/mo
$119 / property
1,000 reviews / mo
AI-drafted replies
Ask review assistant
Growth
$89/mo
$89 / property
600 reviews / mo
Instant 1–2★ alerts
Theme detection
Save 10% on annual — never pay overage fees.

More reviews than your plan includes?

We analyze the extras at $5 per 50 additional reviews — just $0.10 a review. Annual subscribers never pay overage fees, no matter the volume.

Starter · 300/mo$5 / 50 · free on annual
Growth · 600/mo$5 / 50 · free on annual
Pro · 1,000/mo$5 / 50 · free on annual

Your history is included — from day one.

Most tools only track reviews from the day you sign up. We go back and import your full history on day one, so your dashboard shows real trends — not just the last few weeks.

Starter200 reviews / platform
Growth500 reviews / platform
Pro1,000 reviews / platform

Setup is free — and we do it for you.

2–3 hours of our work, at no charge on every plan: connecting all your review platforms, importing your review history, configuring alerts, and building your live dashboard.

Connect platforms Import history Dashboard live ✓

Usually done within 24 hours of sign-up.

Your data. Your dashboard. No lock-in.

You own your data

It lives in your own account. Export anytime, no permission needed.

Your dashboard is yours

Accessible forever — no subscription needed to view past data.

Cancel anytime

No long-term contracts and no cancellation fees on monthly.

How we compare

Feature WhoanVoice (Growth) TrustYou Hotel Speaker Revinate
Monthly price$89$130~$165Contact sales
No annual contractOptional
History import on day one
AI response draftsPro plan
Instant critical alert
You own your data
Setup includedAlwaysSelf-serveSelf-serveEnterprise

Questions, answered.

None. We handle everything. You get a dashboard link. That's it.
Starter refreshes every 12 hours (2×/day), Growth every 6 hours (4×/day), Pro every 4 hours (6×/day). Need more? See Enterprise.
All of them. Reviews are kept in the original language and automatically translated to English by AI.
We analyze extras at $5 per 50 additional reviews. Annual subscribers never pay overage fees.
Yes. Each property is billed at the same plan rate with volume discounts applied to your whole bill — 10% off for 2, 20% off for 3 — all in one dashboard.
It stays in your dashboard — we don't delete it. You can export everything before or after cancelling.

Stop logging into review sites every morning.

Setup takes 24 hours. Your full review history is live on day one.

Not sure where to start? Read the hotel automation workflow guide